Introduction to Dealing with Difficult Behaviour

Date:

Time:

Where:

Address:

By the end of the session participants will have:

  • Identified difficult behaviour
  • Discussed the impact of difficult behaviour on both volunteers and the organisation
  • Recognised the reasons behind this type of behaviour
  • Explored ways of dealing with difficult behaviour
  • Considered how to create effective boundaries

Download a booking form here
Download a flier here

FREE to all volunteers*

* A £10 cancellation fee applies if a place is cancelled within one week of the training and/or for non-attendance.

Book online OR Complete and return a booking form to:

  • Cumbria CVS, Shaddongate Resource Centre, Shaddongate, Carlisle, CA2 5TY
  • info@cumbriacvs.org.uk


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Data Protection

For the purposes of General Data Protection Regulations 2018, the data controller in respect of your personal data is Cumbria CVS. Your data will be used to administer Cumbria CVS training to which you have subscribed. Your name and email address will be shared with the trainer delivering the session for the purpose of delivering the session only. Following the session, data provided will be used for audit and (pseudonymised) reporting purposes only and will be disposed of in line with our Document Retention Policy.