Volunteer Training

We offer a range of courses specifically for volunteers, from Active Listening to Food Safety courses.
If you do not see what you need, please contact us on 01768 800350. We can deliver professional bespoke training designed to fit the needs of your volunteers. Call us to discuss your training requirements and we will work with you.

Upcoming Events

Safeguarding/Adult Protection



This is an essential training opportunity if you support vulnerable adults.

The training will cover:

  • What is Safeguarding and Adult Protection
  • Who is a vulnerable adult and what constitutes abuse
  • Different types of abuse, how to spot it and what to do
  • How to report concerns
  • How to handle situations confidently and sensitively

To download a flier click here
To download a booking form click here

Active Listening



In any emergency situation, knowing how to listen effectively is an essential skill. This course covers a range of techniques that can be used to improve your listening abilities.

By the end of this interactive session you will :

  • Have discussed what listening is
  • Understand what skills are required for effective listening
  • Have discussed the blocks to effective listing
  • Have practised developing appropriate responses
  • Have information on a listening model

FREE to all volunteers*

Dealing with Difficult Behaviour



By the end of the session participants will have:

  • Identified difficult behaviour
  • Discussed the impact of difficult behaviour on both volunteers and the organisation
  • Recognised the reasons behind this type of behaviour
  • Explored ways of dealing with difficult behaviour
  • Considered how to create effective boundaries

Download a booking form here
Download a flier here