Active Listening

By introducing some of the different skills that can be used when actively listening this course aims to improve your listening abilities.
The course will:

• cover varying listening methods and explore how you listen
• look at how to engage in conversation, and how to cope with personal and external distractions
• explore how to make sure you have a proper understanding of what is being said
• examine positive body language when listening to clients

FREE for all volunteers*
* A £10 cancellation fee will apply if a place is cancelled within one week of the training and/or for non attendance.

Download a flier here

To book:
Download a booking form here
Complete and return to Cumbria CVS, info@cumbriacvs.org.uk