Organisation: BID Services

Salary Details: £23,538 pro-rata per annum

Closing date for applications: 8 Aug 2024

BID Services is a charity. We work in partnership with children, young people, adults and their families and carers. We support people who are deaf, hard of hearing, visually impaired, have a dual sensory loss or other disability.

JOB ROLE Sensory Equipment Officer

CONTRACT LENGTH Permanent
LOCATION South Cumbria /WFH CLOSING DATE Flexible
SALARY £23,538 pro-rata per annum
INTERVIEW DATE TBC
HOURS 20 hours per week

CONTACT jobs@bid.org.uk

We are looking for a dedicated and professional Sensory Equipment Officer to join our team, to deliver a high-quality service
to our service users who are Deaf, Hard of Hearing or have Hearing Loss in Cumbria- South Lakeland ensuring the best support
and advice on technical equipment is provided to meet their individual needs.

Key Responsibilities:
• Conduct assessments and provide technical equipment advice while maintaining professionalism and
understanding risk management, safeguarding issues, and legislation.
• Proactively guide users to appropriate resources and manage stock control.
• Coordinate service user appointments with installation and repair services, conduct follow-up reviews, and
reassess needs as required.
• Offer technical advice, stay updated with industry developments, attend relevant events, and adhere to
organisational policies while promoting the BID mission statement and core values.
Requirements:
• Strong interpersonal and communication skills (Including BSL level 2)
• Knowledge of risk assessment and risk management
• Understanding of relevant legislation and safeguarding procedures
• Ability to maintain confidentiality and adhere to data protection regulations
• Commitment to continuous personal development and training
What we offer:
• An inclusive and diverse workplace
• We are committed to Wellbeing
• Hybrid working
• Generous annual leave entitlements, and Flexible TOIL scheme
• Employee Assistance Program
• Health Cash Plan,
• Occupational Sick Pay scheme
• Mentorship scheme
• We invest generously in training and development programmes, providing sponsorship to pursue formal
professional qualifications and the opportunity to learn and develop sign language skills.