Dealing with Difficult Behaviour (FULLY BOOKED)

Please note change of date and venue

By the end of the session participants will have:

• Identified difficult behaviour
• Discussed the impact of difficult behaviour on both volunteers and the organisation
• Recognised the reasons behind this type of behaviour
• Explored ways of dealing with difficult behaviour
• Considered how to create effective boundaries

FREE to all volunteers*

* A £10 cancellation fee applies if a place is cancelled within one week of the training and/or for non-attendance.

For further information, download the Flier

You can book online.
Alternatively, download a booking form here then complete and return a booking form to:

• Cumbria CVS, 6 Hobson Court, Gillan Way, Penrith CA11 9GQ
• info@cumbriacvs.org.uk