Organisation: People First

Salary Details: £25,968.78

Closing date for applications: 19 Jul 2024

Job title: Payroll Officer

Department: Direct Payment Support Service

Reporting to: Payroll & Accounts Manager

Hours: 37.5 (hours negotiable)

Contract: Permanent

Salary: £25,968.78

Holiday Entitlement: 20 days (FTE) plus bank holidays, bonus days at Christmas and length of service increments (1 additional day per year up to 5 years)

Location: Carlisle, Head Office

Additional Benefits: Values based organisation 6% pension employer contribution, flexibility of working hours, extra day off for your birthday, staff discount scheme at our eateries, health and wellbeing initiatives

Who we are

People First is an independent customer-led charitable organisation that has worked in Cumbria for almost 30 years. We are passionate about our values of equality, respect, and inclusion. We provide a wide range of support and information services across Cumbria, Lancashire, and Teesside, all aimed at helping people to live informed, respected, healthy and fulfilled lives. Our Head office is based in Carlisle, supported by offices in Barrow and Lancashire.

Purpose of job

To provide an efficient and effective payroll administration and processing service offering accurate and timely processing of customer’s payroll.

Our payroll service works with people throughout Cumbria who receive Direct Payments from Local authority, or Personal Health Budgets from the health authority, and use these funds to employ Personal Assistants to provide them with the support they need.

The Department

Direct Payments Support Service

 

• Support external customers that use local authority Direct Payments (DP) and health authority Personal Health Budgets (PHB), providing a 4 weekly payroll service,
• Managing customers’ accounts, monitoring incoming funds, and processing payments. The managed accounts may be in the form of monetary funds deposited with us or via transactions made using pre-paid cards.
• Human resources, administration, and support services.

Qualifications

• Good all-round level of education

 

Responsibilities:

• To register customers with HMRC as their agent, and to liaise with HMRC on customers’ behalf whenever necessary.
• To maintain all necessary payroll records, both computerised and manual, e.g. names and addresses, salary details, wage rates, etc., and to process all changes to customer’s payroll files, including starters, leavers, sickness and maternity leave and any other amendments to payroll and employer and employee as required.
• To use our payroll programme (SAGE) to calculate payroll data from relevant time sheets, and other information submitted by customers, and to generate and provide customers with all necessary payroll information in time for their payday.
• Processing end of year returns.
• To deal with customers payroll enquiries in a professional and supportive manner.
• To close down customer files efficiently when they leave the payroll service.
• To complete necessary documentation arising from payroll information requests, including from external agencies, e.g. Local Council, ICB, DWP, HMRC etc.
• To inform and advise customers on payroll matters and developments, and provide guidance on payroll regulations and systems, and legal changes.
• To produce invoices for work done and maintain a record of payments received, in co-operation with other members of the finance team where appropriate.
• To report anything untoward to your line manager.
• To exercise absolute integrity in respect of confidential matters, and to ensure the security and confidentiality of customer information is always maintained.
• To maintain efficient administrative procedures.
• To be flexible in approach and assist with general office support and duties whenever necessary, workload permitting.
• To adhere to policies, procedures, and quality standards.
• To undertake any other tasks as required.

 

Skills, Knowledge, and Experience

• Excellent communication skills and ability to work well with others
• Commitment to equality and diversity with capacity to work with a diverse range of people
• IT literate
• A high standard of written and verbal skills
• Excellent organisational skills with the ability to manage a complex workload and to prioritise effectively
• Enthusiasm and energy – a ‘can do’ attitude
• Creative, flexible, and enthusiastic approach
• Commitment to valuing diversity and equal opportunities

Other Duties

The responsibilities outlined above are not intended to be exhaustive and may change as the needs of the organisation alter in line with current agendas. Due to the developing nature of our organisation, we require staff to remain highly flexible in their approach, and work to meet the changing needs of the projects.

To Apply

To apply for this position, please email a copy of your CV including details of two references, to recruitment@wearepeoplefirst.co.uk, or alternatively, you can post for the attention of Barry to People First Conference Centre, Milbourne Street, Carlisle, CA2 5XB

All applications should be clearly marked:

Confidential – Payroll Officer

To arrive no later than 5.00pm, Friday 19^th July 2024

Interviews to be held week commencing 22^nd July 2024