Volunteer Training

We offer a range of courses specifically for volunteers, from Active Listening to Food Safety courses.
If you do not see what you need, please contact us on 01768 800350. We can deliver professional bespoke training designed to fit the needs of your volunteers. Call us to discuss your training requirements and we will work with you.

Upcoming Events

Effective Communication Skills



By looking at some of the issues associated with effective communication, this course aims to improve communication skills.

By the end of the session, participants will have:

  • Discussed who they, as volunteers, need to communicate with and why
  • Explored misunderstandings and why they happen
  • Considered the role of listening in communication
  • Identified different ways of communicating
  • Discussed what to do if things go wrong


Introduction to Dealing with Difficult Behaviour




By the end of the session participants will have:

  • Identified difficult behaviour
  • Discussed the impact of difficult behaviour on both volunteers and the organisation
  • Recognised the reasons behind this type of behaviour
  • Explored ways of dealing with difficult behaviour
  • Considered how to create effective boundaries


Lone Working



Do you occasionally work alone? Do you know how to keep yourself safe?

This course will look at:

  • Top tips in personal safety
  • Developing personal safety / lone working measures
  • What to do in an emergency situation
  • How to recognise potentially difficult situations
  • Danger codes and alert systems

FREE to all volunteers*