Volunteer Training
We offer a range of courses specifically for volunteers, from Active Listening to Food Safety courses.
If you do not see what you need, please contact us on 01768 800350. We can deliver professional bespoke training designed to fit the needs of your volunteers. Call us to discuss your training requirements and we will work with you.
Upcoming Events
Active Listening
In any emergency situation, knowing how to listen effectively is an essential skill. This course covers a range of techniques that can be used to improve your listening abilities.
By the end of this interactive session you will :
- Have discussed what listening is
- Understand what skills are required for effective listening
- Have discussed the blocks to effective listing
- Have practised developing appropriate responses
- Have information on a listening model
FREE to all volunteers*
Dealing with Difficult Behaviour
By the end of the session participants will have:
- Identified difficult behaviour
- Discussed the impact of difficult behaviour on both volunteers and the organisation
- Recognised the reasons behind this type of behaviour
- Explored ways of dealing with difficult behaviour
- Considered how to create effective boundaries
Equality and Diversity
Practical, key training.
By the end of the session we will have looked at:
- What does equality and diversity mean to us?
- Equality and diversity in our life and volunteering
- Equal opportunities and respecting diversity
- Key legislation: the Equality Act and protected characteristics including duties and responsibilities; challenging discrimination and tackling prejudice
FREE to all volunteers*
