Organisation: Carer Support West Cumbria

Salary Details: £31,558 (pro rata for 22.5 hours)

Closing date for applications: 10 Jun 2024

CONTRACT: Permanent
HOURS: 22.5 hrs per week
LOCATION: Cumberland (West Cumbria)
RESPONSIBLE TO: Chief Operating Officer
PURPOSE OF JOB: The Operations Manager is responsible for managing all individual projects within the organisation as well as identifying and developing new service initiatives and projects

DUTIES:
 To manage the volunteer team, benefits support worker and data and communications officer in accordance with Carer Support West Cumbria policies
 To support the Chief Operating Officer in producing and implementing a Development Strategy for Carer Support West Cumbria ensuring its future sustainability, delivering excellent support to unpaid carers and extending reach of services
 To support the Chief Operating Officer in managing and nurturing the ongoing relationships (existing and future) from 3rd sector, Public Sector, and Business Sector to raise awareness and promote Carer Support West Cumbria within the region
 To work with the Chief Operating Officer and Development Manager to identify potential new projects, funding streams partnerships, and commissioning opportunities
 To lead on a whole systems and processes review ensuring efficiency and effectiveness in all areas of Carer Support West Cumbria
 To identify areas of improvement in Carer Support West Cumbria, developing and implementing a performance framework ensuring collection and interpretation of data from all sources, benchmarking, monitoring and evaluation
 To ensure that accurate and appropriate records are being kept and maintained which meet all legal requirements as well as those of Carer Support West Cumbria, it’s funders and stakeholders
 To work closely with the Chief Operating Officer and Accountant on a monthly basis to ensure accurate project funding budgets are maintained
 To maintain and develop links with Statutory Authorities to ensure the needs of carers are reflected in long term planning
 To be a part of the Senior Management Team and feed into the ISO9001 quality standards process and undertake internal audits
 To make and sustain links with local, regional and national networks of and for carers
 To assist the Chief Operating Officer to develop, implement and review organisational policies and procedures where relevant
 To attend carer events, meetings and forums as required
 To comply with all of Carer Support West Cumbria Policies and Procedures
 To carry out any additional relevant duties as required by this post which may involve from time to time working at evenings and week-end

If you are passionate about making a real difference to someone’s life, this could be an exciting opportunity for you.

Our generous employment benefits include:

• Being part of an energised, passionate team
• Flexible and hybrid working opportunities
• Pension Scheme with 7.5% employer contribution
• Generous annual leave allowance
• Supportive working environment with a focus on mental health and wellbeing
• Training plan with opportunities for continuing professional and personal development
• Based in the town of Cockermouth on the edge of the Lake District National Park

You can see the Job Descriptions and download an application form at https://www.carersupportwestcumbria.co.uk/post/we-are-hiring

Closing date for applications: Monday 10^th June 2024 at 12noon

Please note we do not accept CV’s

 All posts will be subject to an enhanced Disclosure and Barring Service (DBS) check.

“Carer Support West Cumbria is committed to safeguarding and promoting the welfare of vulnerable adults and children and expects staff and volunteers to share this commitment”