Organisation: Cumbria Action for Sustainability

Salary Details: £18,500 to £22,000 a year full-time equivalent, depending on skills and experience

Closing date for applications: 16 Aug 2021

We are looking for two new colleagues with excellent customer service and administration skills to join our Cold to Cosy Homes Cumbria team, helping households to save energy and money, and enjoy a warmer home.

Thanks to new funding, we are expanding the service to reach even more people across Cumbria, including telephone advice, installation of energy measures by professional installers and events and training for householders and volunteers.

also offer a range of paid energy services, from home audits to support for people retrofitting their homes for energy efficiency. You’ll be at the heart of our friendly team, helping us to deliver all of these services.

It’s a role that will offer you lots of variety. You’ll be the first point of contact for clients, handling enquiries and requests, using our customer relationship management (CRM) system. You’ll book in energy advice calls and visits, and help to arrange our draughtproofing installation visits.

You’ll support our events, administering bookings, managing sign-ins, preparing and packing event kit, setting up rooms and sometimes attending.

You’ll also support the team with a range of administration tasks – from ordering equipment and administering meetings through to providing client data for update reports.

You’ll be working for Cumbria’s leading climate change and sustainability charity. Since 1998, we’ve been working towards our vision of a zero-carbon Cumbria, striving to bring about a better way of life, in balance with our environment. It’s an exciting time to be part of global efforts to tackle climate change! We’re a flexible and supportive employer with lots of great benefits to offer you.

HOURS: Part time, minimum of 22.5 hours a week up to a maximum of 26.25 hours a week (with potential for more hours subject to funding and your availability). As an employer, we support work-life balance and hours can be worked flexibly across 5 weekdays, but must include core office hours of 10am-3pm. There may also be occasional need to work evenings/weekends for event or meeting support.

START/END DATE: Start ASAP. Fixed term contract to 31 May 2022 (with potential for extension subject to funding).

HOW TO APPLY:

Please visit our website for full details about the role and to apply:

https://cafs.org.uk/2021/07/06/job-project-support-officer-cold-to-cosy-homes