Introduction to Dealing with Difficult Behaviour

Date:

Time:

Address:

**NOW FULLY BOOKED**

By the end of the session participants will have:

  • Identified difficult behaviour
  • Discussed the impact of difficult behaviour on both volunteers and the organisation
  • Recognised the reasons behind this type of behaviour
  • Explored ways of dealing with difficult behaviour
  • Considered how to create effective boundaries

 

FREE to all volunteers*

* A £10 cancellation fee applies if a place is cancelled within one week of the training and/or for non-attendance.

Book online OR Complete and return a booking form to:

  • Cumbria CVS, Shaddongate Resource Centre, Shaddongate, Carlisle, CA2 5TY
  • info@cumbriacvs.org.uk

Download a booking form here
Download a flier here