Effective Communication Skills




By looking at some of the issues associated with effective communication, this course aims to improve communication skills.

By the end of the session, participants will have:

  • Discussed who they, as volunteers, need to communicate with and why
  • Explored misunderstandings and why they happen
  • Considered the role of listening in communication
  • Identified different ways of communicating
  • Discussed what to do if things go wrong


FREE to all volunteers*

* A £10 cancellation fee applies if a place is cancelled within one week of the training and/or for non-attendance.

Book online OR Complete and return a booking form to:

  • Cumbria CVS, Shaddongate Resource Centre, Shaddongate, Carlisle, CA2 5TY
  • info@cumbriacvs.org.uk

Download a booking form here
Download a flier here

Bookings are closed for this event.