Active Listening




In any emergency situation, knowing how to listen effectively is an essential skill. This course covers a range of techniques that can be used to improve your listening abilities.

By the end of this interactive session you will :

  • Have discussed what listening is
  • Understand what skills are required for effective listening
  • Have discussed the blocks to effective listing
  • Have practised developing appropriate responses
  • Have information on a listening model

FREE to all volunteers*

Download a booking form here
Download a flier here

* A £10 cancellation fee applies if a place is cancelled within one week of the training and/or for non-attendance. Full details on:



Bookings are closed for this event.