Active Listening

Date:

Time:

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By looking at some of the issues associated with effective communication, this course aims to improve communication skills.

By the end of the session, participants will have:

  • Have discussed what listening is
  • Understand what skills are required for effective listening
  • Have discussed the blocks to effective listing
  • Have practised developing appropriate responses
  • Have information on a listening model

FREE to all volunteers*

Download a booking form here
Download a flier here

* A £10 cancellation fee applies if a place is cancelled within one week of the training and/or for non-attendance.

Book online OR Complete and return a booking form to:

  • Cumbria CVS, Shaddongate Resource Centre, Shaddongate, Carlisle, CA2 5TY
  • info@cumbriacvs.org.uk


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Data Protection

For the purposes of General Data Protection Regulations 2018, the data controller in respect of your personal data is Cumbria CVS. Your data will be used to administer Cumbria CVS training to which you have subscribed. Your name and email address will be shared with the trainer delivering the session for the purpose of delivering the session only. Following the session, data provided will be used for audit and (pseudonymised) reporting purposes only and will be disposed of in line with our Document Retention Policy.