News Update

30.03.2020: New emergency support line launched for vulnerable people* needing urgent help
The Emergency telephone support line is 0800 783 1966 alternatively you can email your request to

The ‘call’ centre will operate Monday to Friday 9am to 5pm and 10am to 2pm at weekends. The service will also accepts referrals from members of the public who may be concerned about people in their community.

*Those at high risk include people over 70 years old, pregnant women and those with underlying health conditions who should be protecting themselves by staying at home. 

To support the new helpline every area is coordinating a supply of essential food, medicines and supplies which can only be accessed via the emergency helpline or email. The requests received asking for help will then be matched with local support and supplies being offered by community groups, volunteers, councils and businesses.

Further details about this support service can be found online at

For up to date information on COVID-19 in your area, please go to

Please note that this information is correct at the time of being made available.

29.03.2020: Thank you to everyone who completed the Covid-19 Survey for Voluntary, Community and Social Enterprise Sector Organisations
This information will help the Cumbria Community Resilience group to develop a strategy with partners and stakeholders to provide the right help and support to protect the sector and the valuable role it plays in many people’s lives.  Findings will be shared as soon as possible.

Third Sector Organisations


Volunteering Opportunities
Cumbria CVS is working with local organisations to promote some of these current volunteering opportunities – please see attached Covid 19 Volunteer Vacancies (24/03/20)
If you are interested – or know someone else who is – please contact the organisations directly.

If you wish to be added to the Cumbria CVS database to be kept up to date on the latest Covid-19 Volunteering opportunities please complete and return this form: Covid-19 Volunteer Form

Need Volunteers?
If your organisation is looking for volunteers for extra help during Covid 19, please contact Cumbria CVS to register these. Please complete and submit the attached Registration Form and return it to Cumbria CVS (

How to volunteer safely:,6SZD7,N8AGT,R8OVC,1

DBS and volunteering  updates:

Access our full list of volunteering support, advice and downloadable resources here:


Cumbria CVS Funding Support:
Cumbria CVS can offer support in relation to funding applications, please

A range of resources are available to support your organisation:

Here are a couple more useful resources:

Child Protection Safeguarding Policy
Adult Safeguarding Policy

Cumbria Community Foundation
The Cumbria COVID-19 Response Fund will prioritise funding to charitable projects across the county that are supporting people affected by the virus, helping to keep them safe and supported in their homes and reducing pressure on the NHS. For further details and to apply, visit:
Cumbria Community Foundation Response Fund

National Lottery Community Fund (NLCF) Please see the new update (27/03/30):

Charities Aid Foundation
In this time of national crisis, CAF has launched this rapid response Fund to help smaller charitable organisations affected by the impact of Covid-19. Grants of up to £10,000 will help them to continue to deliver much needed support to our communities across the UK.

GRANTfinder: The News section will keep you updated on which funds and extra support have been announced to counteract the impact of the outbreak: 


Advice for Trustees: meetings and annual returns

Filing annual returns:

Responses from the Charity Commission to the most commonly asked questions:

GDPR, Data Sharing and Covid-19

How to handle sensitive personal information and share it with others during COVID-19:


Guidance for the public on mental health and wellbeing aspects of the coronavirus:

My Whole Self guide


Advice to businesses which may be relevant to some larger third sector organisations:

Coronavirus contingency planning and protecting your staff – NCVO:

Remote working in the charity sector – Charity Job:

An update from Association of Charitable Foundations:

Managing Community Buildings:

Top Tips for improving performance:,6SZD7,N8AGT,R8NG5,1

For employers and employees:

Advice for those operating in a health and social care setting:

Other Key Information Sources

Please note that these websites are constantly being updated to reflect new information, advice and guidance and so please do check them frequently for the most up to date information:

For the latest health advice:

For all other advice:

People who are concerned they are suffering symptoms that may be due to Coronavirus can use the tool on the NHS 111 website in the first instance

It may be necessary to self isolate: What is self-isolation and why is it important?

Remember NHS trusted social media accounts have a blue tick.


Cumbria CVS: Support and advice for local third sector organisations/community groups and volunteers:

Cumbria County Council: Support for all local organisations/individuals:

Support Cumbria: A multi-agency supported website supporting volunteers and organisations across Cumbria: Support Cumbria

Active Cumbria: The Sports and Physical Activity partnership for Cumbria. Lots of useful advice on how to keep active:

Specific resources for the sport and physical activity sector:

A comprehensive list of activities people can do at this time #StayInWorkOut

Action for Communities in Cumbria (ACT): Advice for rural community groups and village halls:

Cumbria Chamber of Commerce: Advice for businesses and large third sector organisations including a toolkit and information on grants, loans etc.


The National Council for Voluntary Organisations (NCVO) has some guidance to help you decide what steps you and your organisation may need to take in light of the spread of the covid-19 virus including updates on sick leave; managing finances and planning for staff/volunteers to work from home:

NESTA: An innovation Foundation. They are looking at how they can support the voluntary and community sector as they respond to COVID-19.

Cumbria Action Fraud: Keep abreast of current (COVID-19) scams:

National Council for Voluntary Organisations (NCVO) have removed the paywall to their knowhow resources:

National Association for Voluntary and Community Action (NAVCA): A national perspective:



Workplace Handwashing and Hygiene Poster
Workplace Handwashing and Hygiene A4 Poster (PDF)

Hand Washing Advice: follow the advice around good hand washing practice and put up reminder posters around your building

Impact: a document to help raise awareness around how the Coronavirus can potentially impact the third sector organisations in Cumbria.
Click to download a PDF copy.

How small organisations can start to prepare for covid-19 including considering how an organisation will cope if a high proportion of their staff or volunteers become ill or unavailable at the same time, and what steps you might take to avoid this happening.
Click to download PDF

Eden Project – Community Action Response: 5 things to do: Poster

Pets: Guidance leaflet on Pet Support when self-isolating

 If you have any questions, or ideas on other information that it would be useful to add to this webpage, then please contact:

Alison Phillips –

Or contact our main office on 01768 800350 /